Pharmaceutical Press Privacy Policy

Version 5.0 (updated April 2026)

Organisation: Pharmaceutical Press Limited (“PhP Ltd”, “we”, “our”, “us”) — a wholly owned subsidiary of the Royal College of Pharmacy.

Scope: This policy covers personal data processing carried out by Pharmaceutical Press Limited in connection with our publishing, subscription, e‑commerce and digital knowledge services offered via our owned sites and apps (together, the “PhP Services”).

Introduction

PhP Ltd is the controller of personal data obtained when you visit our sites, create an account, purchase printed titles, digital subscriptions or license our data, use our apps and forums, or interact with our editorial teams and support channels.

We comply with UK GDPR, the Data Protection Act 2018 and the Digital United Adequacy Act 2025 (DUAA).

Children under 18 are not the target audience of our services.

What This Policy Applies To

• www.pharmaceuticalpress.com, www.medicinescomplete.com, bnf.org (and the BNF + BNFC app), and www.formularycomplete.com
• Account areas used for purchases, content access, or subscriptions (including NHS‑registered user access to BNF and BNFC via MedicinesComplete)
• Forums we operate (e.g., PCF Discussion Board for palliative care health professionals)
• Submission workflows to our editorial teams (PCF Syringe Driver Database; BNF + BNFC editorial submissions; contributor/author/editor interest forms)
• E‑commerce functionality for printed books

Personal Data We Collect About You

The personal data we collect depends on how you use the PhP Services.

How Your Personal Data Is Collected

We collect data directly from you, indirectly via our sites/apps, and from trusted third parties:

Special Category Personal Data

We process special category data only where necessary and lawful, e.g., for recruitment (application data) or limited instances connected with surveys or profile details you provide. Where required, we obtain explicit consent, which you may withdraw at any time.

Marketing

We may send promotional offers if you’ve requested information or purchased goods/services and not opted out. We may work with platforms such as LinkedIn and Instagram to present targeted ads; you can change your ad preferences within those platforms. You can opt out of our emails any time via unsubscribe links or by contacting customersupport@pharmaceuticalpress.com.

Who We Share Your Personal Data With

We may share your personal data with payment processors (Braintree) for e‑commerce; with external third parties who support hosting, analytics, support, product development, subscriptions, identity verification, and advertising (see Annex); and with successors in the event of merger/asset transfer. All third parties are bound by contract to process data only for specified purposes with appropriate security.

International Transfers (DUAA 2025)

We transfer personal data internationally only where permitted by DUAA: a DUAA Adequacy Regulation applies; DUAA‑approved Standard Data Protection Clauses are in place; or a DUAA‑recognised exception applies. We maintain ongoing adequacy assessments and will update this policy if transfer mechanisms change.

Cookies

You can refuse some/all browser cookies or receive alerts when cookies are set. Some site features may not function without cookies. For details, see our Cookie Policy.

PharmaceuticalPress.com

MedicinesComplete.com

BNF + BNFC app

FormularyComplete

Your Rights

You can request access, correction, erasure, restriction, portability, objection (including to direct marketing), and withdraw consent (where we rely on consent). We may need to verify your identity and typically respond within one month (extensions for complex cases).

Keeping Your Data Secure

We implement appropriate technical and organisational measures to protect personal data. Where you have an account, keep credentials confidential. We operate breach response procedures and will notify you/the ICO where legally required.

Data Retention

We retain data only as long as needed for the purpose collected, subject to legal/accounting/reporting requirements. We only retain data in line with the retention periods shown in the table above (in the “Personal Data We Collect About You” section).

Changes to this Policy

We review this notice periodically and update it as needed. Significant changes will be highlighted on our sites. Keep your details up to date.

How to Contact Us

Pharmaceutical Press Limited

Registered office: 66-68 East Smithfield, London, E1W 1AW, UK

Company number: 07165037

General enquiries: info@pharmaceuticalpress.com

Data Protection Officer (for RCPharm Group): Calvin Smith — data.protection@rcpharm.org +44 (0)207 572 2402

You may lodge complaints with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint